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Old December 15th, 2004, 17:58   #1
jwarthur
 
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Default Total failure of Mambo

Hello all,

This morning I went to my site and all I saw was the following error message:

Warning: show(mambots/Array): failed to open stream: No such file or directory in /home/jonathan/public_html/components/com_frontpage/frontpage.php on line 163

Fatal error: show(): Failed opening required 'mambots/Array' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/jonathan/public_html/components/com_frontpage/frontpage.php on line 163

In addition, while I can still login to the admin section, I cannot see any of my components, modules, or content sections in the menus.

I have not added any content or made any site changes for at least two days and everything was working fine last time I looked.

Can anyone offer suggestions as to what may have happened and, more importantly, how I fix it?

Thanks,

Jonathan
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Old December 16th, 2004, 08:56   #2
provender
 
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Default Me too...

I also experienced this issue yesterday. Site has been up and running for about 4 months without any problems. I ran a complete file comparison to my local site and no files have been altered (local site still working fine). Any ideas?
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Old December 16th, 2004, 09:33   #3
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Exclamation Follow-up

I've just discovered that all of my Mambo installations on this server are having the same issue. According to the hosting company, they upgraded to PHP 4.3.10 yesterday. Could this have caused this issue? If so, what needs to be done to get the code back working. I've got three sites currently down. Please help...
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Old December 16th, 2004, 10:12   #4
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Exclamation

My provider updated to 4.3.10 today and all my mambos went down...

I put an
PHP Code:
error_reporting(E_ALL); 
in mambos index.php.
I had errors in other PHP-Sites as well - E_ALL helped me quite a lot debugging them. This is what I had to do in my Mambo 4.5.1a:

includes/database.php, function insertObject:
In Line 407 insert
PHP Code:
$fields ""
after
PHP Code:
$fmtsql "INSERT INTO $table ( %s ) VALUES ( %s ) "
I also had to switch off Search Engine Friendly URLs in Global Configuration.

I have to leave now, my mambos seem fine so far. One issue left:

On the Administration Area frontpage are no more icons. The 4 tabs on the right are blank...

Any ideas? Are these after all bugs in Mambo that didn't show up so far? Why happens this all after some seemingly minor Changes in PHP? PHP's Changelog states (except bugfixes) just these three points:

# Added the %F modifier to *printf to render a non-locale-aware representation of a float with the . as decimal separator.
# Fixed a bug in addslashes() handling of the '\0' character.
# Backported Marcus' foreach() speedup patch from PHP 5.x.


Thanks for your answers concerning the admin area!
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Old December 16th, 2004, 11:14   #5
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Stumbling across this thread damn near gave me a heart attack as our host also is upgrading to PHP 4.3.10 on Saturday morning. Since it appears to be a security related upgrade, there wasn't going to be much wiggle room.

Quote:
FutureQuest will be upgrading to Apache 1.33 and PHP 4.3.10

Duration: 5 - 30 minutes
Window: 1:00 AM - 5:00 AM EST
When: December 18th, 2004

The changes for PHP 4.3.10 are as follows:

* Switch to internal GD (GIF enabled) library
* Upgrade of core FreeType libraries
* ADD: IMAP abilities
* ADD: Reintroduce php-cli offering
* UPGRADE: ZendOptimizer 2.5.7
* Modify: Password is now starred out when you are viewing phpinfo() from within a password protected area.


PHP 4.3.10 is a mandatory upgrade because there are security fixes in this release that could not be backported to the currently running PHP version (4.3.2). Therefore we have no other choice but to move forward.

If you run Geeklog (http://www.geeklog.net) on your web site it is imperative that you upgrade to, at minimum, version 1.3.10. Testing the upgrade on a site that used an older version of Geeklog resulted in a "broken script". Upgrading the script resolved the problem.

If your site does experience problems with the new PHP/Apache upgrade, please upgrade your running software before submitting support requests to the FutureQuest Service Desk. If the upgrading of your script(s) resolves the problem, please take the time to make note of it within this thread so that others may benefit from your experience.

FutureQuest, Inc.
http://www.FutureQuest.net
I wrote a note to the service desk after seeing this thread asking about it and this was the reply:

Quote:
I am almost positive that the error message they displayed should not be a problem for us... Most likely, their hosting company did not upgrade their ZendOptimizer as they should have...
So, you may want to ask your hosting company about it. Of course, come Saturday morning, I only hope his prognostication was correct.
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Old December 16th, 2004, 12:19   #6
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Default Zend Optimizer

For what it's worth, I checked the Zend site and offhand I didn't see anything relating to upgrading Zend with this release.

Still waiting for one of the Mambo gurus to figure out what is going on...
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Old December 16th, 2004, 14:50   #7
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Exclamation

I was working on my site tonight and it went completely screwy. I thought that it got currupted until I saw my 4 other hosting accounts had done the same and on two different servers. It affected 4.5.1a sites and one still on 4.5.0 so if it is mambo bugs then we have had them for a while.

I then looked in my php info and saw that it had been upgraded to 4.3.10 at the same time that my sites went down. Came here did search and aaaahhh.

Solutions please.....
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Old December 16th, 2004, 15:49   #8
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@jwarthur

Are you running 4.5 or 4.5.1a

@gnuemac

I've fixed these two but PHP 5.0 has no problems with it which is bizarre. 5.0 is usually more strict than 4.3.x. I'm suspecting maybe somethings a bit overzealous in the 4.3.10 kernel??
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Old December 16th, 2004, 15:55   #9
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Default

Could those experiencing problems please post their:

Mambo version
Apache version
PHP version
MySQL version
and operating system

This gives us a better chance of hunting down a pattern. I don't believe this is specifically a Mambo problem but we may indeed have to work around it.

Thanks.
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Old December 16th, 2004, 16:15   #10
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Default

My host must have got a lot of complaints because they have just rolled back to php 4.3.9 and so I am up and running and my sites are OKAY now.

I will still post my info as I WAS afected by the change to 4.3.10


SITE RUNNING 4.5.1.a
PHP built On: Linux may.uk-noc.com 2.4.21-20.0.1.ELsmp #1 SMP Thu Dec 2 23:06:40 GMT 2004 i686
Database Version: 4.0.22-standard
PHP Version: 4.3.9 (SO I AM OKAY FOR NOW !)
Web Server: Apache/1.3.33 (Unix) mod_auth_passthrough/1.8 mod_log_bytes/1.2 mod_bwlimited/1.4 PHP/4.3.9 FrontPage/5.0.2.2635 mod_ssl/2.8.22 OpenSSL/0.9.7a
WebServer to PHP interface: apache
Mambo Version: Version: Mambo 4.5.1a Stable [Three For Rum] 29/09/2004 20:11 GMT
User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322)
Relevant PHP Settings: Safe Mode: OFF
Open basedir: /home/webxite/:/usr/lib/php:/usr/local/lib/php:/tmp
Display Errors: ON
Short Open Tags: ON
File Uploads: ON
Magic Quotes: ON
Register Globals: ON
Output Buffering: OFF
Session save path: /tmp
Session auto start: 0
XML enabled: Yes
Zlib enabled: Yes
Disabled Functions: none
WYSIWYG Editor: TinyMCE WYSIWYG Editor


SITE RUNNING 4.5 - 1.0.9

Linux buckley.total-dns.com 2.4.21-20.0.1.ELsmp #1 SMP Thu Dec 2 23:06:40 GMT 2004 i686
Database Version: 4.0.20-standard
PHP Version: 4.3.9
Web Server: Apache
WebServer to PHP interface: apache
Mambo Open Source Version: 4.5 Stable-1.0.9 [Spider] 28/06/2004 16:51 GMT
User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322)
Relevent PHP Settings: Safe Mode: OFF
Open basedir: /home/toubkal/:/usr/lib/php:/usr/local/lib/php:/tmp
Display Errors: ON
Short Open Tags: ON
File Uploads: ON
Magic Quotes: ON
Register Globals: ON
Output Buffering: OFF
Session save path: /tmp
Session auto start: 0
XML enabled: Yes
Zlib enabled: Yes
Disabled Functions: none
WYSIWYG Editor: htmlarea2
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